Terms of service

Terms and Conditions of Online Ordering and Delivery

1. Order Placement and Acceptance:

  • Once an order is placed and accepted by Yumburger, it cannot be canceled, refunded, or modified.
  • Yumburger reserves the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

2. Delivery:

  • Yumburger will make every effort to deliver orders within a reasonable time frame.
  • Delivery times may be affected by factors beyond our control, including but not limited to weather conditions, traffic, and order volume.
  • Yumburger does not guarantee specific delivery times and is not liable for any delays.

3. Delivery Area:

  • Yumburger delivers to addresses within Vanderbijlpark and Virginia, South Africa. Delivery to areas outside this region may not be available.

4. Payment:

  • Payment for orders must be made in full at the time of placing the order.
  • Yumburger uses a secure payment gateway to process online payments to protect our customers privacy and information.

5. Quality Assurance:

  • Yumburger strives to provide high-quality food. If you are dissatisfied with your order, please contact us immediately to address the issue.
  • Yumburger is committed to serving you delicious, high-quality food with every order. We understand the importance of a satisfying experience, and we take every measure to ensure the consistency and quality of our offerings.
  • Our food are crafted using only top-quality ingredients sourced for their freshness and flavor. From our juicy patties to our flavorful sauces, each component is selected to bring you the ultimate indulgence.
  • Our dedicated kitchen team adheres to strict hygiene and food safety standards throughout the preparation process. We prioritize cleanliness, efficiency, and accuracy to provide you with a reliable and enjoyable experience.
  • Yumburger values transparency. If you have any questions about our ingredients or preparation methods, feel free to ask. We're here to make sure you have the information you need to enjoy your meal.

By placing an order with Yumburger, you can trust that we're dedicated to providing you with a tasty and reliable experience.

6. Refunds and Returns:

  • Once an order is placed and accepted by Yumburger, it cannot be canceled, refunded, or modified.
  • Customers are encouraged to refer to our Refunds/Returns Policy, accessible on our website, for more information regarding our policy on cancellations and refunds.

7. Limitation of Liability:

  • Yumburger is not liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

8. Governing Law:

  • These terms and conditions are governed by the laws of South Africa. Any disputes will be resolved in accordance with South African law.

9. Changes to Terms:

  • Yumburger reserves the right to update or modify these terms and conditions at any time without prior notice.

10. Contact Information:

  • For any questions or concerns regarding these terms and conditions, please contact us at info@yumburger.co.za

By placing an order with Yumburger, you agree to and accept these terms and conditions.

Thank you for your support.